halavana: (Default)
Having computer problems? Please fill out and submit the following form.

Computer Problem Report Form
1. Describe your problem:
2. Now, describe the problem accurately:
3. Speculate wildly about the cause of the problem:
4. Problem Severity:
A. Minor
B. Minor
C. Minor
D. Trivial
5. Nature of the problem:
A. Locked Up
B. Frozen
C. Hung
D. Strange Smell
6. Is your computer plugged in? Yes___ No___
7. Is it turned on? Yes___ No___
8. Have you tried to fix it yourself? Yes___ No___
9. Have you made it worse? Yes___
10. Have you had a friend who "Knows all about computers" try to fix it for you? Yes___ No___
11. Did they make it even worse? Yes___
12. Have you read the manual? Yes___ No___
13. Are you sure you've read the manual? Maybe___ No___
14. Are you absolutely certain you've read the manual? No___
15. If you read the manual, do you think you understand it? Yes___ No___
16. If 'Yes" then explain why you can't fix the problem yourself:
17. What were you doing with your computer at the time the problem occurred?
18. If you answered 'nothing' then explain why you were logged in.
19. Are you sure you aren't imagining the problem? Yes___ No___
20. Does the clock on your home VCR blink 12:00? Yes___ What's a VCR?___
21. Do you have a copy of 'PCs for Dummies'? Yes___ No___
22. Do you have any independent witnesses to the problem? Yes___ No___
23. Do you have any electronics products that work? Yes___ No___
24. Is there anyone else you could blame this problem on? Yes___ No___
25. Have you given the machine a good whack on the top? Yes___ No___
26. Is the machine on fire? Yes___ Not yet___
27. Can you do something else instead of bothering me? Yes___
28. Sign your name at the bottom of the form and file it for future reference if the problem arises again. This is the only way you can readily recall if you have had the problem or not.


halavana: (Default)

December 2014



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